Shipping policy
Order Processing
All orders are processed within 1–2 business days. Orders placed on weekends or holidays will begin processing on the next business day.
Once your order is processed and shipped, you will receive an email confirmation with your tracking number.
Shipping Within the United States
Urban Minaret currently ships exclusively within the United States.
Delivery Time
Standard Shipping: 3–7 business days
Please note:
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Delivery timelines begin once the order has been shipped.
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Business days do not include weekends or public holidays.
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Rural or remote areas may experience slightly longer delivery times.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the size/weight of your order.
Order Tracking
Every order includes a tracking number. You can track your package using the link provided in your shipping confirmation email.
Incorrect Address Disclaimer
Please ensure your shipping address is complete and correct. Urban Minaret is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your order appears lost, delayed, or shows no movement for more than 7 business days, please contact us at:
Email: urbanminaret@gmail.com
We will assist you in resolving the issue promptly.
Returns & Exchanges
If you need to return or exchange an item, please refer to our Return Policy page for full details.